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Flowers to
Bangalore, Gifts to Bangalore, Sweets to Bangalore,
orders from this site are subject to the following
terms and conditions : |
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All
prices listed are in U.S. dollar and Indian Rupees for delivery in
India.
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Prices
for delivery outside India are listed in the currency of the respective
country and in Indian Rupees.
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All prices are inclusive of delivery.
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Items
used in all arrangements are subject to their availability. When
an item is not available, the closest substitute of a similar value
will be used.
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Filling out of the order does not mean an order has been accepted,
confirmation will be sent by us.
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Please provide all details asked for in our order form so as to avoid
an unnecessary delay.
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Delivery time are from 9am to 5pm .
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We
deliver all 365 days of the year including Sundays and holidays.
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In case of incomplete/incorrect address resulting in non-delivery,
no refund is possible due to the perishable nature of the product
and the infrastructure costs involved.
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If the recipient is unavailable at the time of delivery the item will
be handed over to a relative/neighbour/colleague unless otherwise
specified
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Refusal of item by the recipient is considered as a complete delivery.
No refund will be possible.
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Proof of delivery will be maintained for a duration of 30 days from
the date of delivery.
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Flowers cannot be delivered to p.o.boxes.
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All claims are subject to the jurisdiction of local Court only in Pune.
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If we are unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
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In case of any dispute the maximum amount claimed by the sender cannot exceed the value of the item ordered.
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The owner of the site retains the right to refuse any order unconditionally.
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Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. In the event the item ordered cannot be delivered on the given date we reserve the right to deliver on next day.
Flowers
We will try to deliver flower
arrangements as shown on the site,
but at times it is practically not
possible to replicate the same due
to the nature of the flowers and
seasonal constraints.
Since all the flowers are not
available in all the seasons and to
make sure that your order is not
delayed due to non-availabilty of a
particular flower, we will
substitute that particular flower
with the flower of same or higher
value.
Like if you have ordered an
arrangement of lilies and carnations
and if the lilies are not available
at that particular time, we will
substitute lilies with either
Anthuriums or Birds of Paradise or
whichever other flower is available
and is of the same or higher value.
The design and the other aesthetics
of the arrangements remaining the
same.
In smaller towns where the florists
are not able to stock the flowers of
high value due to the perishable
nature and their limited resources,
it is always recommended that you
order items that are readily
available all the time with them
namely Roses, Tube Roses, Glads and
Gerberas. Moreover you can always
email us before hand to enquire what
is available in your desired
destination in that season.
Also we guarantees that all orders
will be filled to the value in case
the item ordered is not available.
Our substitution policy will make
sure that the size and shape of the
arrangement remains the same and the
value of the flowers substituted are
either of same value or of greater
value.
To simplify this, the first priority
is not to miss the occasion. The
substitution policy is there to make
sure that your flowers are delivered
on the desired delivery date. In
making substitutions, we take great
care and consideration in replacing
them with flowers that meet or
exceed the expectations of both the
sender and recipient.
Our service providers are not only
the best in their trade but are also
creative and professional florists
who recreate these designs based on
their creative interpretation and of
course seasonal and regional
availability keeping in mind and
paying careful attention to overall
shape, size, style, and color
combinations.
If you don't want any substitution
in your order, please ask beforehand
about the particular flowers that
are available in the city where you
want the order to be delivered so
that there is no disappointment or
confusion later on.
Cakes -
Even though we strive to deliver the
freshest quality cakes and of the
same flavor as ordered but
substitutions may be unavoidable
depending on local availability and
regional constrains. Specially when
the order is for the same day or if
delivery destination is of a small
city where the bakeries are not so
well equipped, the cakes may be
substituted to ensure your order is
delivered on the occasion it is
desired for.
Since the cakes are delivered by the
local professional service providers
from their respective city the icing
and the topping may not be the same
as per the image every where. Even
though utmost care shall be taken by
the bakery to maintain the overall
shape, size and style to the best of
their capability.
In extremely warm weather conditions
where there is a chance of a
particular flavor of cake reaching
the destination in a melted form, it
may be substituted with other flavor
so that the highest quality edibles
are delivered to your recipient.
In cases where the message which is
to be inscribed on the cake is long
or the design of the cake is such
that writing is not possible then it
will be written on a separate card
that will be attached with the cake.
But in all the above cases the order
will be filled to value and no
compromise will be made on quality
part also.
Time-bound deliveries
At certain times, especially in
large cities, commuting can take
longer than usual due to increasing
congestion and traffic. We will make
a sincere effort to deliver at the
time specified by you. However, we
do request you to accommodate
deliveries that may take a while
longer than usual.
We consider the privacy of our
customers utmost important. We are
in the business of serving you, not
selling your information. Your name,
address information, and credit card
information are collected only to
fulfill your order.
Our Credit Card processing company
CCAvenue takes privacy and data
protection issues seriously.
Information security is critical to
our business. We work to protect the
security of your information during
transmission by using Secure Sockets
Layer (SSL) software, which encrypts
information you input.
We use advanced security technology
to prevent our computers from being
accessed by unauthorized persons. In
fact, your credit card details are
not forwarded or available to even
our website.
We do not distribute customer
information to be used in mailing
lists, surveys, or any other purpose
other than what is required to
perform our services.
CCAvenue e-commerce servers are
authenticated by VeriSign. This
enables your browser to confirm
CCAvenue's identity before any
credit card transaction occurs.
CCAvenue also uses industry standard
Secure Socket Layer (SSL) technology
to prevent the information from
intercepted. This ensured complete
security for your credit card
information. Also we do not keep any
details about your credit card in
our database.
When you make a purchase online, be
sure to look for the little lock
icon on the bottom of your web
browser to make sure that you
personal information will be
protected by secure encryption when
it is sent over the internet. You
can also check on this by holding
your cursor over the web page in
question, clicking the right button
on your mouse, and selecting
“Properties”. Then look to see that
the web address shown starts with
“https”, where the ‘s’ denotes a
secure web server. Your order is
processed online in a secure
environment. Our site is a 100% Safe
secured Company. Customers
Credit Card information cannot be
accessed by any third party.
Shopping with us is 100% safe!!
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